Shipping policy

Shipping Policy

Shipping Destinations

We currently ship to select international destinations. At this time, we do not offer domestic shipping within India.

Processing Time

All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Estimated Delivery Time

Estimated delivery times vary by destination:

United States & Canada: 7–14 business days
Europe & United Kingdom: 7–14 business days
Australia & New Zealand: 10–18 business days

Delivery timelines are estimates and may vary due to customs clearance, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. Please allow up to 48 hours for tracking information to become active.

Delivery Issues

If your order has not arrived within the estimated delivery time, please contact us at info@dylemma.store with your order number, and we will assist you promptly.

Address Accuracy

Please ensure all shipping information is accurate at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.